There will be changes to warranties provided by suppliers or manufacturers to consumers in relation to goods or services. Warranties entitle consumers to repair, replacement, refund or other forms of compensation for goods or services. From 1 January 2012, a warranty should be in writing and:
(a) Be in clear, simple and plain language;
(b) Include the full contact details of the person or business supplying the warranty;
(c) Specify the warranty period and procedure to submit a warranty claim;
(d) Include a statement that rights under warranties are in conjugation with consumer guarantees, which cannot be excluded.